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TempurPedic
Mattresses

   The ClassicBed by Tempur-Pedic™
   The DeluxeBed by Tempur-Pedic™
   The CelebrityBed by Tempur-Pedic™

TempurPedic
  
Adjustable Bases


TempurPedic
  
Pillows

Warranty
  
Pillows
   Mattress

 
Adjustable Bases


 



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Tempur-Pedic Warranties

Swedish Sleep System
Mattresses


20 Year Limited Warranty

Tempur-Pedic, Inc. guarantees that your Tempur-Pedic Swedish Mattress™ will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship or structural defects during the first ten (10) years of the warranty, excluding specific limitations contained herein. It is understood that this limited warranty does not include a normal increase in softness of the TEMPUR® pressure-relieving material™ or a decrease in the slow recovery feature-aspects which do not affect the pressure-relieving qualities of the mattress.

This warranty covers any deterioration in the cell structure of the materials that causes the mattress to have a visible indentation greater than three-fourths (0.75) of an inch, not associated with a sag in the foundation, box springs, or platform. It also covers any physical flaw in the mattress that causes the material to split or crack despite normal usage and proper handling. If such defects occur during the remaining ten (10) years of this limited warranty we will, at our option, repair the mattress at a handling cost to you, or replace the mattress at a prorated charge to you.

During the first year of the prorated, 10-year period, the prorated replacement charge will be fifty (50) percent of the original purchase price. The prorated charge will increase by five (5) percent for each subsequent year of the prorated period.

Our mattress has been designed to work with a firm, wood, completely flat, non-spring foundation. Our warranty and other performance guarantees are based on tests conducted on our mattresses with such foundations as "sets." THEREFORE, SUBSTITUTING INAPPROPRIATE MANUFACTURERS' FOUNDATIONS OR BOX SPRINGS IS NOT ACCEPTABLE AND WILL VOID YOUR TEMPUR-PEDIC SWEDISH MATTRESS™ WARRANTY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You may be required to provide proof as to the quality of the foundation being provided to your mattress in the event of a warranty claim.

The terry-cloth mattress cover is warranted for two (2) years against faults in material or workmanship.

All warranties contained herein shall not apply if the mattress, foundation, or cover has been physically abused, damaged, burned, cut or torn.

This warranty is valid only to the original purchaser of the product. If the original purchaser sells the product, the subsequent purchaser takes the product "as is" and "with all faults." All transportation costs are the responsibility of the purchaser and are additional to any prorated charges. If you did not purchase the mattress directly from Tempur-Pedic, Inc., you must provide proof of purchase for any warranty claim. You may contact the Tempur-Pedic Customer Service Department by calling toll-free 1-800-821-6621. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Adjustable Base Warranty

TEMPUR-PEDIC 20-YEAR LIMITED WARRANTY

Leggett & Platt, Incorporated ("L&P") warrants this TEMPUR-PEDIC Adjustable Bed to the consumer who is the original purchaser (the "Purchaser"), subject to the terms and conditions set forth herein. This warranty begins on the "warranty commencement date" which is the date of purchase for new, unused beds and the date of manufacture for beds that have been used as floor or display models. [Thus, on a floor model bed, the warranty is a portion of the limited 20-year warranty.]

FULL 1-YEAR WARRANTY
This TEMPUR-PEDIC Adjustable Bed is warranted against defects in workmanship or materials for a period of one year from the warranty commencement date. Upon notice during the first year after the warranty commencement date, L&P will repair or replace at no cost to the Purchaser any defective TEMPUR-PEDIC Adjustable Bed part, and L&P will pay all authorized labor and transportation costs associated with the repair or replacement of any parts found to be defective.

5-YEAR LIMITED WARRANTY
During the second through fifth years from the warranty commencement date, upon receipt of notice, L&P will replace any TEMPUR-PEDIC Adjustable Bed part found to be defective. This limited five year warranty shall not apply unless the defective part is returned to L&P within ten (10) days of Purchaser's receipt of the replacement part. Purchaser shall pay all service and transportation costs related to the replacement of the defective part.

20-YEAR LIMITED WARRANTY
Upon notice during the sixth through twentieth years from the warranty commencement date, L&P will replace, upon terms and conditions set forth in this paragraph, any TEMPUR-PEDIC Adjustable Bed part found to be defective. Purchaser shall pay 1/180 of the then current replacement cost of the defective part multiplied by the number of months after five (5) years from the warranty commencement date, and L&P shall bear the remainder of the cost of the replacement part. This 20 year warranty shall not apply unless the defective part is returned to L&P within ten (10) days of the Purchaser's receipt of the replacement part. Purchaser shall pay all service and transportation costs related to the replacement of the defective part. After the twentieth year, Purchaser shall bear the entire cost of repair and replacement of all parts and materials, including labor and transportation.

ADDITIONAL TERMS AND CONDITIONS
This warranty does not apply (a) to any damage caused by Purchaser, (b) if there has been any repair or replacement of any TEMPUR-PEDIC Adjustable Bed parts by an unauthorized person, (c) if the TEMPUR-PEDIC Adjustable Bed has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance procedures outlined in the Owner's Manual and this warranty, (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers. [Contact the dealer for warranty information on these items.], (e) if there has been any modification of the TEMPUR-PEDIC Adjustable Bed without prior written consent by L&P, or (f) to costs for unnecessary service calls, including costs for in-home service calls solely for the purpose of educating the consumer about the TEMPUR-PEDIC Adjustable Bed or finding an unsatisfactory power connection.

Repairs to or replacement of an TEMPUR-PEDIC Adjustable Bed or its components under the terms of this Limited Warranty will apply to the original warranty period and will not serve to extend such period.

The decision to repair or to replace defective parts under this warranty shall be made, or cause to be made, by L&P at its option and in its sole discretion.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF PURCHASER. THERE SHALL BE NO LIABILITY ON THE PART OF L&P FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.

This Limited Warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expenses.

THERE ARE NO UNDERSTANDINGS, TERMS, CONDITIONS OR WARRANTIES NOT FULLY EXPRESSED HEREIN. L&P MAKES NO OTHER WARRANTY WHATEVER, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY L&P AND EXCLUDED FROM THIS AGREEMENT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to every Purchaser.

This warranty gives the Purchaser specific legal rights, and the Purchaser may also have other rights, which may vary from state to state. This warranty is valid in all 50 states, Puerto Rico, and Canada.

All claims and correspondence under this warranty shall be made to:

 
Leggett & Platt
Warranty Department
P.O. Box 140
Linwood, NC 27299
Or
Call toll-free: 1-800-888-3078 Eastern and Central Time Zones.
 

 

Pillow Warranty
Tempur-Pedic, Inc. guarantees your Tempur-Pedic Swedish Neck Pillow™ or other comfort product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship or structural defects during specified warranty period below, excluding the specific limitations contained herein. It is understood that this limited warranty does not include a normal increase in softness of the TEMPUR® pressure-relieving material or a decrease in the slow recovery feature - aspects which do not affect the pressure-relieving qualities of the product. It does cover any deterioration in the cell-structure of the material that causes the product to not return to it's original shape. It also covers any physical flaw in the product that causes the material to split or crack despite normal usage and proper handling. The removable cover is warranted for two (2) years against faults in material or workmanship. All warranties contained herein shall not apply if the product or cover has been physically damaged, burned, cut, torn, or is abnormally soiled or unsanitary. This warranty is valid only to the original purchaser of the product. All shipping costs are the responsibility of the purchaser. If the product was not purchased directly from Tempur-Pedic, Inc., you must provide proof of purchase for any warranty claim. You may contact Tempur-Pedic's Customer Service Department by calling toll-free 1-800-821-6621. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
 
Swedish Neck Pillow 3 years
"The ComfortPillow by Tempur-Pedic"™ 3 years
Millennium Neck Pillow 3 years
Classic Neck Pillow 3 years
Comfort Cushion 3 years
Lumbar Supporft 3 years
PC Seat Wedge 3 years
Transit Lumbar Support 3 years
Support Pillow 3 years
Transit Pillow 3 years
Travel Set 3 years
Leg Spacer 3 years

 

   
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