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Tempur-Pedic Warranties
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Swedish Sleep System
Mattresses |
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20 Year Limited Warranty
Tempur-Pedic, Inc. guarantees that your Tempur-Pedic Swedish
Mattress™ will be replaced or repaired at our option, without
cost to you, should it be deemed defective because of faulty
workmanship or structural defects during the first ten (10)
years of the warranty, excluding specific limitations contained
herein. It is understood that this limited warranty does not
include a normal increase in softness of the TEMPUR®
pressure-relieving material™ or a decrease in the slow recovery
feature-aspects which do not affect the pressure-relieving
qualities of the mattress.
This warranty covers any deterioration in the cell structure
of the materials that causes the mattress to have a visible
indentation greater than three-fourths (0.75) of an inch, not
associated with a sag in the foundation, box springs, or
platform. It also covers any physical flaw in the mattress that
causes the material to split or crack despite normal usage and
proper handling. If such defects occur during the remaining ten
(10) years of this limited warranty we will, at our option,
repair the mattress at a handling cost to you, or replace the
mattress at a prorated charge to you.
During the first year of the prorated, 10-year period, the
prorated replacement charge will be fifty (50) percent of the
original purchase price. The prorated charge will increase by
five (5) percent for each subsequent year of the prorated
period.
Our mattress has been designed to work with a firm, wood,
completely flat, non-spring foundation. Our warranty and other
performance guarantees are based on tests conducted on our
mattresses with such foundations as "sets." THEREFORE,
SUBSTITUTING INAPPROPRIATE MANUFACTURERS' FOUNDATIONS OR BOX
SPRINGS IS NOT ACCEPTABLE AND WILL VOID YOUR TEMPUR-PEDIC
SWEDISH MATTRESS™ WARRANTY AND ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. You may be required to provide proof as to the quality
of the foundation being provided to your mattress in the event
of a warranty claim.
The terry-cloth mattress cover is warranted for two (2) years
against faults in material or workmanship.
All warranties contained herein shall not apply if the
mattress, foundation, or cover has been physically abused,
damaged, burned, cut or torn.
This warranty is valid only to the original purchaser of the
product. If the original purchaser sells the product, the
subsequent purchaser takes the product "as is" and "with all
faults." All transportation costs are the responsibility of the
purchaser and are additional to any prorated charges. If you did
not purchase the mattress directly from Tempur-Pedic, Inc., you
must provide proof of purchase for any warranty claim. You may
contact the Tempur-Pedic Customer Service Department by calling
toll-free 1-800-821-6621. This limited warranty gives you
specific legal rights. You may also have other rights that vary
from state to state. |
Adjustable Base Warranty |
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Pillow Warranty |
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